Terms & Conditions

Trading name

Boost By Tech

Registered name

[Registered business name — to be added]

Entity type

GST-registered firm

GSTIN

[GSTIN — to be added]

Registered address

[Registered address — to be added], [City], [State], [PIN], India

Email

info@boostbytech.com

Phone

+91 9910770621

Support hours

Monday–Saturday, 10:00–19:00 IST

Website

https://boostbytech.com

In these Terms, "we", "us" and "our" refer to Boost By Tech. "You", "your" and "Customer" refer to the individual or business that registers for, subscribes to, or uses our products and services.

We offer two categories of service:

• Subscription software (SaaS) — our own products, including Studio Management OS, CRM + Ad Analytics and HomeServe Book, licensed to you on a monthly or annual subscription basis.
• Professional services — website development, cloud and DevOps, database administration, custom software and digital growth work, delivered under a separate written proposal, quotation or statement of work.

Our software is provided as a hosted service accessed over the internet. We grant you a non-exclusive, non-transferable, revocable licence to use it for your own business for as long as your subscription is active and paid. No source code, ownership or resale right is transferred to you.

• You must be at least 18 years old and legally capable of entering into a binding contract.
• You must provide accurate, current and complete information when registering, and keep it updated.
• You are responsible for all activity under your account, and for keeping your login credentials confidential.
• You must notify us promptly if you suspect unauthorised access to your account.
• You may not share a single subscription across separate businesses or resell access without our written consent.

We offer a 14-day free trial on our subscription products. No payment details are required to start a trial and no amount is charged during the trial period.

• The trial gives access to product features for evaluation on your own data.
• The trial is intended for genuine evaluation and is normally limited to one per business.
• At the end of the trial your access pauses until you choose and pay for a plan. Nothing is charged automatically when a trial ends.
• If you do not subscribe, you may export your data before your trial account is closed.

Because the free trial exists precisely so you can evaluate the product before paying, it is the trial period for the purposes of our Refund & Cancellation Policy.

• Current plans and prices are published on our product pages. Subscription fees start at ₹499 per month.
• All prices are stated exclusive of GST. GST is charged in addition at the applicable statutory rate, and a valid GST invoice is issued for every payment.
• Prices are in Indian Rupees (INR). Payments are accepted in INR only.
• Annual plans are billed as a single upfront amount for a twelve-month term.
• Optional add-ons (for example additional branches or staff seats) are charged at the rates shown alongside the plans.
• We may revise prices for future billing periods. We will give you at least 30 days' notice by email before a change applies to your subscription, and your current paid period is never repriced.

• Subscription fees are payable in advance for each billing period — monthly or annual, as selected by you.
• Subscriptions renew for successive periods unless cancelled before the end of the current period. Where a recurring mandate (e-mandate / UPI AutoPay) is set up, you authorise us to collect the subscription fee on each renewal date until you cancel it.
• You may cancel renewal at any time. Cancellation is explained in section 7.
• Online payments are processed by Razorpay Software Private Limited, a payment aggregator authorised by the Reserve Bank of India. Your card, UPI or netbanking details are entered directly with the payment processor — we do not receive or store your full card number, CVV or banking credentials.
• Payments are also accepted by bank transfer or UPI against an invoice where agreed in writing.
• If a payment fails or is reversed, we may retry it and may suspend access until the outstanding amount is cleared. We will notify you before suspending a paid account.
• You are responsible for any bank charges, currency conversion costs, or chargeback fees arising from your payment method.

You may cancel your subscription at any time. For a monthly plan, cancellation takes effect at the end of the billing period you have already paid for — your access continues until then and you are not charged again. Annual plans are a twelve-month commitment.

Full details, including how to request cancellation and the limited circumstances in which we do issue refunds, are set out in our Refund & Cancellation Policy, which forms part of these Terms.

Our products are delivered electronically — there is no physical shipment. Activation timelines, onboarding and support response times are described in our Service Delivery Policy.

We aim to keep the service available at all times but do not guarantee uninterrupted operation. Access may be unavailable during planned maintenance, or due to events outside our control such as failures at hosting, network, payment or messaging providers. We will give reasonable advance notice of planned maintenance where practical.

• You retain ownership of all data you enter into our software, including your client records, bookings and invoices.
• We process that data on your instructions in order to provide the service, as described in our Privacy Policy.
• Where your data includes personal information about your own customers, you are responsible for having a lawful basis to collect and use it, and for any notices or consents required under the Digital Personal Data Protection Act, 2023.
• You can export your data at any time while your subscription is active. There is no lock-in.
• After termination we retain your data for a limited period so you can export it, after which it may be deleted. Records we must keep for tax or legal reasons are retained for the period required by law.

How we handle personal data is set out in our Privacy Policy.

Our products integrate with third-party services. Those services are provided by their own operators under their own terms, and we are not responsible for their availability, pricing or policies.

• WhatsApp messaging — messages are sent from your own WhatsApp Business number. We do not sell message packs or add a markup. Messaging charges are set by Meta and are payable by you at Meta's prevailing rates, which may change. You are responsible for complying with WhatsApp Business policies, including rules on consent and unsolicited messaging.
• Payments — collections you take from your own customers through the software are settled by your own payment gateway account directly to you. We are not a party to those transactions and never hold your customers' funds.
• Hosting, email and analytics — provided by infrastructure partners as described in our Privacy Policy.

You agree not to use our websites, products or services to:

• Break any applicable law or regulation, or infringe anyone's rights.
• Send unsolicited, misleading or unlawful marketing messages, or message people who have not consented to hear from you.
• Upload malicious code, or attempt to gain unauthorised access to our systems, other customers' data, or any connected network.
• Probe, scan, load-test, scrape or reverse-engineer the service without our written permission.
• Copy, resell, sub-license or white-label the software except under a written agreement with us.
• Store data you have no lawful right to hold, or use the service to harass or defraud anyone.
• Interfere with or degrade the service for other customers.

We may investigate suspected breaches and may suspend or terminate access where we reasonably believe this clause has been breached.

All rights in our software, websites, branding, designs, documentation and content belong to Boost By Tech or our licensors. Nothing in these Terms transfers those rights to you.

• You may not republish, sell, rent, sub-license or commercially reproduce our material without written permission.
• Feedback or suggestions you give us may be used to improve our products without obligation or payment to you.
• For professional services engagements, ownership of the specific deliverables created for you passes to you on full payment, as set out in section 13.

• Project work is carried out on the basis of a written proposal, quotation or statement of work, which sets out scope, timeline and fees.
• Fees are charged on a fixed-price or time-and-materials basis as agreed, and milestone or advance payments may apply.
• On full payment, the deliverables created specifically for you become your property. Our pre-existing tools, libraries and know-how remain ours, licensed to you as needed to use the deliverables.
• Work outside the agreed scope is quoted and approved separately before it starts.
• Timelines assume you provide content, access, approvals and feedback reasonably promptly. Delays on your side may move delivery dates.
• Unless you ask us in writing not to, we may reference the project and show it in our portfolio.

• You may stop using the service and cancel your subscription at any time.
• We may suspend or terminate your access if you materially breach these Terms, fail to pay amounts due, or use the service unlawfully.
• Where practical we will give you notice and a reasonable opportunity to fix the problem before suspending a paid account.
• We may discontinue a product with at least 30 days' notice. If we do so mid-term, we will refund the unused portion of any fees you have already paid for that product.
• On termination your licence ends immediately. Sections covering payment of outstanding amounts, intellectual property, confidentiality, disclaimers, liability and governing law survive termination.

We will provide the service with reasonable skill and care. Beyond that, and to the extent permitted by law, the service is provided "as is" and "as available" without further warranties of any kind.

In particular, we do not warrant that the service will be uninterrupted or error-free, that it will meet every requirement you may have, or that it will produce any specific business or revenue outcome. Examples, projections and illustrative figures on our website — including any payback or savings calculation — are illustrations only, not guarantees of results.

You are responsible for the accuracy of the data you enter, and for reviewing invoices, tax figures and communications generated by the software before relying on or sending them.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.

Subject to that, we are not liable for indirect or consequential loss, or for loss of profit, revenue, goodwill, business opportunity or anticipated savings, or for loss or corruption of data to the extent it results from causes outside our reasonable control.

Our total aggregate liability arising out of or in connection with the service, whether in contract, tort or otherwise, is limited to the total amount of fees you actually paid us for the affected service in the twelve months immediately before the event giving rise to the claim.

You agree to indemnify us against claims, losses and reasonable costs arising from your unlawful use of the service, your breach of section 11 (Acceptable use), your messaging activity, or your failure to hold the rights or consents needed for data you upload.

Neither party is liable for failure or delay caused by events beyond its reasonable control, including internet or power failure, failure of a hosting, payment or messaging provider, natural disaster, epidemic, strike, war, or government action. Obligations resume once the event ends.

We may update these Terms from time to time. The current version is always published on this page with its last-updated date. Where a change materially reduces your rights we will give you reasonable notice by email or in-product notice before it takes effect. Continuing to use the service after a change takes effect means you accept the updated Terms.

These Terms are governed by the laws of India. Subject to the paragraph below, the courts at [City], [State] have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

Before starting proceedings, please contact us at info@boostbytech.com so we can try to resolve the matter directly. Most issues are settled quickly this way.

For any question, complaint or grievance about these Terms, a payment, or the service, contact us using the details below. We acknowledge grievances within 72 hours and aim to resolve them within 30 days.

Email

info@boostbytech.com

Phone

+91 9910770621

Support hours

Monday–Saturday, 10:00–19:00 IST

Registered address

[Registered address — to be added], [City], [State], [PIN], India

Related policies: Refund & Cancellation Policy, Service Delivery Policy and Privacy Policy.